Delete your vow account

vow is made by Gelotto. You can delete your vow account and its data at any time.

In the app

1. Open vow.
2. Tap your names at the top of the home screen, then Settings.
3. Scroll to Account and tap Delete account, then confirm.

You leave every dynamic and are signed out on all your phones at once.

By email

If you no longer have the app, email mobile@gelotto.io from the email address of the Google or Apple account you signed in with, with the subject “Delete my vow account”. We will confirm and delete the account within 7 days.

What is deleted, and when

• Deleted within 24 hours: your account, display name, sign-in identities and sessions, devices and push tokens, your private journal, and your keys on our server.
• Shared data of a dynamic (tasks, points, rewards, rules, shared journal, all encrypted) is deleted once both members have left it, or 90 days after you leave it, whichever comes first.
• Backups are kept for up to 30 days, so deleted data leaves them within 30 days.
• Your Firebase sign-in record is deleted with the account (by the app, or by us for an email request).

Before deleting, you can download your data in Settings → Export my data.